Frequently Asked Questions.
Have questions about our meaningful jewelry? Browse our FAQs, and feel free to message us if you need further assistance!
Free Shipping
Free Shipping on all orders and no minimum purchase required.
Book an Appointment
We’re happy to help with in-store or virtual appointments.
Charme Jewelry Expert
Our consultants can help answer all your questions.
Return and Refund
Online Orders
Unfortunately, once check out is complete and your order has been confirmed we are unable to make any amendments. If you have any concerns please contact us via the Contact Us page on our website.
Shipping & Delivery
Charme Jewelry & Accessories offers tracked and untracked shipping options to American addresses, please see approximate delivery times at our Shipping & Delivery page.
Product information​
If you can’t find the product you want online you can contact one of our stores to check stock levels. You can find store numbers on our website using our contact us page.